AnyHouse Privacy Policy

Please read the following Privacy Policy in order to understand how we use and process your personal information. By using this website, or our Bot (collectively, the "Services"), or clicking to provide you with this option, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you may not access or use our Services. We may make changes to this Privacy Policy from time to time without a prior notice. You confirm and agree that if you continue using our Services after the Privacy Policy has been changed, you agree with the latest version of this Privacy Policy.

Interpretation

Words with initial capitalization in these conditions carry specific definitions. These definitions remain consistent, whether the words are used in the singular or plural form.

Definitions

"Bot" means AnyHouse chatbot, hosted in Telegram.
"Service Provider" (or "the Service Provider," "We," "Us," "Our") refers to AnyHouse.
"Services" means all the features offered to the User through the Website and Bot.
"Website" refers to the AnyHouse website, accessible from https://anyhouse.me.

"You" (or “User”) refers to the individual who accesses or uses the Service, or to the Service Provider or other legal entity on whose behalf the individual is accessing or using the Service, as applicable.

Information we collect

Personal Information: We collect personal information that you provide directly to us when you create an account, communicate with us, or interact with our Services. This may include your name, email address, and any other information you choose to provide.
Usage Information: We collect information about your use of our Services, such as the content you view, the features you use, and the time you spend on our Services.
Device Information: We collect information about the devices you use to access our Services, including device identifiers, browser types, IP addresses, and operating systems.
Location Information: With your consent, we may collect information about your geographic location using technologies such as GPS, Wi-Fi, or mobile device sensors.
Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms or third-party applications that you connect to our Services. This may include your public profile information, username, and content you have posted or shared.
Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your use of our Services and to provide personalized content and advertising. You can learn more about cookies and how to manage them in the Cookies section of this Privacy Policy.

How do we collect information

We collect technical information through our systems. We also collect information using third-party web analytics services. And we collect information that you provide by submitting actions.

The information provided by you: you provide us with the most information we collect directly. You do this by submitting information to our Services.

The information we collect when you use the Services: we collect technical information about your IP address, software, operating system and use of cookies automatically.

The information we collect from other resources: we receive information from third parties in accordance with applicable laws, for example:

Marketing partners in order to manage, monitor and measure our advertisement campaigns.
We receive information if you were invited to our Services by another user.
If you use our Bot, we receive certain personal information about your public profile on the third-party platform it is hosted on.
Fraud warnings in order to prevent the risks.

How do we use the information collected

We use your personal information to:

Provide, maintain, and improve our Services;
Personalize your experience and tailor content and advertisements to your interests;
Communicate with you, respond to your inquiries, and send you updates and promotional materials;
Analyze and monitor usage trends and preferences to improve our Services;
Detect, prevent, and address technical issues, security breaches, and fraudulent activities;
Comply with legal obligations and protect our rights and the rights of others;
Enforce our Terms and Conditions and other agreements;
For other purposes with your consent or as permitted by law.

How long do we keep personal information

We keep your personal information only for as long as it is necessary to perform the purpose for which it was collected. In some cases, we will keep this personal information for longer periods of time.

For example, we keep your personal information from closed or suspended accounts to comply with applicable laws, prevent fraud, troubleshoot problems, resolve disputes, and take other actions permitted by law.

Children Under the Age of 13

Our Services are not intended for children under 13 years of age. The minimal requirement to use our services is at least 18 years old. We do not consciously collect any personal information from children under 13 years of age. If you believe that we might have collected any personal information about or from a child under 13, please contact us.

Where we store personal information

Some of the personal information you provide to us will be processed and stored on behalf of third-party suppliers and data processors. And may be located in other jurisdictions, such as data centers located in European Union and USA.

We may use cloud storage providers such as Linode to store your uploaded files. For more information, please read Linode’s privacy policy here.

Sharing personal information with third parties

We share your personal information with third parties in order to provide our services to you and fulfil obligations by applicable laws and regulations. To prevent fraud and suspicious, illegal activities.

We keep your personal information securely, according to our Terms and Conditions and Privacy Policy. We cannot control how other users may use your information, so it is your responsibility to ensure that other users will respect your privacy.

We share limited personal information for social media and messaging platforms that we use for logging you in. In addition, we use social media platforms to make marketing activities. So the social media platforms like Facebook or Telegram might set a cookie to enable their functionality.

We share your personal information in a relationship with bookkeeping agencies we use to perform the official financial reports.

Please note that when you publish or upload some information, it may become available to other users you are connected to and you do so at your own risk.

We do not sell your personal information to any third parties for their marketing purposes.

We use your personal information in accordance with Payment Service Providers, such as Stripe, and similar third-party agencies in order to detect fraud and to secure payments and unauthorized transactions and claims using the Services.

We share your personal information with service providers that provide services for the purpose of operating the services. This includes hosting services, messaging platforms, Payment System Providers, Web analytics, CRM systems, communication systems, SaaS services, communication systems, mailing systems, marketing services, financial and legal advisors or technical consultants.

We share your personal information with public authorities or law enforcement agencies, in order to respond to a juridical process or to regulatory authorities when it is necessary or appropriate to disclose your personal information, such as to prevent fraud or law violations. To respond to claims against our services, to protect your rights, our customers or the public.

Data Security

We employ security measures to safeguard your personal information from unauthorized access. However, we cannot provide an absolute guarantee of its security due to the inherent nature of data transmission and storage.

We use cookies to personalize your experience and to provide our services in order to analyze website performance for marketing purposes. Cookies also include similar technologies like pixels, tags and scripts.

External resources and links

You may see external links to third-party websites. And data you provide to that third-party websites are not under the control and not the subject of this Privacy Policy. This Privacy policy applies and is limited only by our Services’ resources. For example, if you upload content using any third-party website or social media, even if you share this link on a site, you need to follow their privacy policies and terms of services.

Personal data

In accordance with European regulations, you can request a copy of your personal information and how this personal information is processed. We will ask you for additional personal information in order to confirm your identity for the security reasons. We may decline your request if it exposes privacy of other users, or is not permitted under applicable laws. We will still need to keep your personal information as stated by the law in the reason of fraud prevention, accounting and according to the regulatories. We have the right to charge a fee if it is permitted by laws.

Personal information updates

We provide you with the opportunity to update your personal information in order to keep it accurate and up to date. If your information is inaccurate, you should contact us immediately.

If you have any questions about this Privacy Policy, You can contact us by email: [email protected].

This Privacy Policy is effective from September 15, 2023.